Dog ear snood
You will receive return instructions via e-mail, including a return shipping address. In the subject field, type "RETURN" and enter your order number in the comments field and the reason for your return. To request a return, please visit our contact page. Returned items for a refund must be received at our warehouse within thirty (30) days of receipt of the item. Returns must be requested within seven (7) days of receipt of the item. If you are unsatisfied with your Zoo Snood in any way, we offer a money back return policy. **We HIGHLY recommend using this service for all international packages. For only $0.98, it's a pretty great service for peace of mind!
You can visit Route's FAQ page for more details here. You will also receive Route's advanced real-time tracking for your package delivered straight to your phone or inbox. By selecting this option, your package will be fully insured in cases where it may be lost in the mail, damaged, or stolen. On your shopping cart page before checkout, you will see the option to add Route+ Shipping Protection to your order for $0.98. However, international shipping costs can be high, so make sure you check our shipping calculator before you check out! Shipping for 1-2 Zoo Snoods usually costs between $15 to $20 to most countries outside the U.S., and may take 7-12+ business days to arrive. Sometimes emails from USPS are caught in spam filters, so make sure to check your junk email box before asking us about it. You will receive an email from USPS with tracking information when your order has been processed by us (usually within 24 hours, unless on the weekend). If you place an order over the weekend, we will process, pack, and ship it on Monday. 2) What if I place an order on the weekend? You may want to add an extra day to the delivery time estimate just to be safe. We have a shipping calculator available before final checkout where you can get a shipping cost estimate and delivery time estimate. Sometimes Eastern European, African, or Asian countries can experience delays related to customs or other factors beyond our control. European Union countries don’t often experience long delays either. However, Canada/Mexico often arrive within 3-5 days. You should expect at least 7-12 days for international orders, although we have had instances where it has taken even longer. International shipping times vary greatly, depending on which country and how efficient the customs office is.
If you’re on the West Coast, you should get your Zoo Snood in 1-2 days. We ship out of Los Angeles, CA, so if you’re on the East Coast, you can expect it to take a couple days to arrive. From there, how long it will take to get to you really depends on the post office (USPS). We process orders Monday-Friday, so if you placed an order during the week, it will be processed, packed, and shipped within 24 hours. *Unfortunately, we are not taking any requests for custom designs/colors for our Zoo Snoods at this time.ġ) How long will my order take to arrive? If you’re not satisfied with our any of our products, we offer a 100% Money-Back Guarantee. SUPER SOFT YARN – No one likes uncomfortable, itchy yarn – not even pets! That’s why our knitted snoods are made with super soft yarn that ensures warmth and comfort, and won’t cause allergies or hurt your dog in any way! Time to play dress up!ġ00% MONEY-BACK GUARANTEE – At Zoo Snoods, we are committed to our customers’ satisfaction. The elastic band allows for a wider fitting range for each snood size, and a more comfortable overall fit. WOVEN ELASTIC BAND – To ensure the best possible fit for every dog, we've woven an elastic band inside the head and neck holes.
Every dog is different, and head size can be very different for each breed, so please don't just rely on breed suggestions. If your dog's measurements are between two sizes, we recommend choosing the larger size. It’s also super cute! Accept no imitations or cheap knock-offs!Ī PERFECT FIT – Make sure to double check our size guide and measure your pet before choosing your size option. THE ORIGINAL GRIZZLY BEAR ZOO SNOOD – The 100% authentic, original handmade knit dog snood that keeps your pet’s neck and ears warm and protected from dirt, moisture, and cold winter weather.